What warranties and guarantees come with your walk-in baths?
Your walk-in bath includes manufacturer warranties on parts, a 1-year workmanship guarantee from us, and the option to extend your guarantee with ForeverCare.
When you choose a walk-in bath from us, you benefit from a combination of manufacturer warranties and our own quality guarantee:
Manufacturer Warranties:
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Lifetime warranty on the door seal: Free replacement for as long as you own your bath.
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5-year warranty on structural parts: Covers the bath shell, panels, glass doors, and shower screens.
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2-year warranty on operational parts: Includes seats, taps, fixtures, electrical/motorised equipment, hinges, handles, pipework, waste systems, AirSpa, chromotherapy, wireless sound, heated seats, lifting actuators, control boxes, batteries, operational controls, handsets, and connecting wires.
These warranties are provided by the manufacturer and are subject to correct installation, following usage instructions, and reasonable wear and tear.
Our Guarantee:
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1-year workmanship guarantee: We stand by the quality of our installation. If any issues arise from our workmanship within the first year, we’ll return to put things right, free of charge.
Extend Your Guarantee with ForeverCare:
For extra peace of mind, you can add an extra year to your workmanship guarantee by joining our ForeverCare plan. This extended cover also comes with additional benefits, including an annual bathroom clean and ongoing support from our team.
If you ever have a problem—whether it’s covered by a manufacturer warranty, our guarantee, or ForeverCare—just contact us and we’ll help get it sorted as quickly and smoothly as possible.
Click here to find out more about ForeverCare.